Cannot connect to PEAK USB in Explorer

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Cannot connect to PEAK USB in Explorer

Postby dynomike75 » Tue 6. Dec 2016, 17:54

Hello,

I cannot see the PEAK USB device in Explorer. It worked fine on my old computer (XP), but I recently upgraded to a slightly newer one (Win7) and I cannot see it in Add Connection.

The USB device works just fine in PcanView and I can see it in the control panel (driver 4.1.1.16099), but it will not show up in PCAN Explorer, any ideas what I may be missing? I have installed/re-installed the drivers, but cannot figure it out.

Thanks,
Michael
dynomike75
 
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Joined: Tue 6. Dec 2016, 17:47

Re: Cannot connect to PEAK USB in Explorer

Postby U.Wilhelm » Tue 6. Dec 2016, 18:06

Pleasye send the PCAN-Explorer Version Information and the Serial number to support@peak-system.com - we will send you a solution (if possible)
--------------------------------
PEAK-System Technik
Technical Support Team
support@peak-system.com
-------------------------------
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U.Wilhelm
Sales & Support
Sales & Support
 
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Location: Darmstadt


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